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Services / Digital transformation
Transformation that gets built, not just planned
Most transformation work stalls at the roadmap: a maturity score, a strategy deck, and a consultancy that leaves before any of it gets built. We do the opposite. We assess your technology, data, team and process against where your industry is actually heading, then stay through delivery, so the roadmap we write is one we're also accountable for shipping.
START A CONVERSATIONWhat we do
From strategy to a team that can deliver it
We help leadership teams modernise and align people, platforms and processes, then build the capability to keep improving after we leave.
01 — Strategy
Technology and platform strategy
Clear, commercially grounded decisions on which platforms to invest in, what to retire and in what order.
The impact of getting transformation right
90%
Faster design-to-production (OVO Energy)
35%
Sprint velocity improvement (McDonald's)
10x
Faster content creation (EoE Co-op)
97%
Average client satisfaction score
Our process
How we run digital transformation
01
Discover
We assess your current architecture, team capabilities, technology stack and business objectives, to get a clear picture of where you are and where you need to go.
02
Design
We map the future state: the right platforms, processes and design patterns for your goals, with a clear rationale behind every decision.
03
Implement
We bring the plan to life in agile sprints, with regular checkpoints keeping delivery aligned to the business outcome, not just the technical milestone.
04
Integrate
We embed the new solution into your operations, upskill your team, and make sure it's documented and maintainable long after we're gone.
Our build methodology
01
Co-create from day one
We build with you, not for you. Every engagement starts with joint discovery, so everyone works from the same picture.
02
Design for modularity and scale
Composable architecture means every component, service and integration can be swapped, scaled or reused as you grow.
03
Build with modern, proven tools
Next.js, React, Node.js and TypeScript, with Builder.io, Contentful, Shopify and commercetools. Open standards, cloud-native.
04
Deliver in agile sprints
Working software from the first sprint, with transparent progress and regular client feedback.
05
Empower, don't depend
We pair with your teams and build capability as we go, so you own and evolve your platforms after we leave.
06
Optimise, measure and scale
Delivery doesn't stop at go-live. We monitor real usage and keep improving performance and conversion.
Don't take our word for it...
What our clients say
1 of 1
My first thoughts was to come to RAD because I wanted proactive quick start engineers and delivered to time and budget –...
Ed Kelly
Head of Engineering, OVO Energy
The proposal was different to other companies and the expertise was evident. I really enjoy working with the website fro...
Jeannine Martel
Product Owner, Community Fibre
Rad was the only agency that truly understood the complexity of our co-operative model. We’d been burnt in the past, but...
Jo Gosden
Customer, Member and Marketing Officer, East of England Co-op
FAQ
Questions we're usually asked about digital transformation
How does a project start?
We define and understand the brief together, assign the right team to fit your needs, confirm all the terms of work, and then get to work. You'll know who is working on what, and what we're accountable for, before anything begins.
Can you work alongside our in-house team?
Yes. We assign a team that fits the gap you actually have, whether that means working alongside your developers and product people or running delivery end to end.
Is our data ready for AI?
That's the first thing we check. We look at what your data can support, then test a prototype against your current baseline. If a simpler fix gets the result, we'll say so.
